Return Policy
RETURNS: At Windy City Blaze, we take customer satisfaction very seriously – we stand behind all our products, and we hope you enjoy your order as much as we enjoyed preparing it for you! We aim to provide high-quality products to our customers, and we inspect every order for accuracy and quality prior to shipment. All our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Please check your order immediately upon receipt to ensure it has not been damaged during the shipping process. Below are our terms and conditions for returns and exchanges:
- All claims for returns must be made within 72 hours of delivery of the package.
- All returns must have an RA number prior to being processed.
- All returns must be received by us no more than 14 days after the initial delivery date of the order.
- All returns must be only on damaged, defective, unused and unopened products.
